Claims Telephone Numbers

We hope these direct telephone numbers will help you contact the correct department with your insurer. If you have any questions or would like to speak with us please visit our Contact Us page.

Insurance Company     Telephone Number     Opening Hours Information
Ageas (was Groupama)     0345 122 3019     24/7 365 days
Allianz Commercial     0344 893 9545     Monday to Friday
Allianz Household 0345 073 1114

0844 893 9539

 Main Household number

Clear Complete Household Policies

Allianz Legal Expense     0344 873 8509     24/7 365 days
Allianz Motor     0344 893 9552
ALPS     0844 848 1200
Axa Commercial     0870 241 8178
Axa Domestic Helpline and Home Assistance     0870 850 9102
Axa Exclusive Household Claims     0870 850 0266
Axa Glass Replacement     0870 333 1424     24/7 365 days
Axa Household     0370 556 1161
Axa ID Theft Helpline     0370 164 8214
Axa Legal and Tax Advice     0370 241 8178     Please quote:- PRC200100
Axa Legal Helpline     0370 850 9081
Axa Medical Assistance/Repatriation     0344 556 9641 or 0203 283 0031
Axa Motor     0345 024 1305
Axa Motor Trade     0370 900 1753
Axa Travel     0345 303 8581
Broker Direct     0345 337 1886
Catlin     020 7648 8111
CEQ     0345 604 6615
Citybond     0345 604 6615
Covea Insurance     0344 848 3498
Equity Redstar Household     0344 800 4498
Equity Redstar Motor     0345 602 3365
Groupama (now Ageas)     0345 122 3018/9

0800 174 764

    24/7 365 days

Windscreen

Haven     0345 092 0700
Home & Legacy     0344 893 8360
Keelan Westall     01420 471 989
Legal & General Home Emergency     0800 072 4321     24 hours
Legal & General Household     0370 900 5565     24 hours
Legal & General Legal Protection     0370 050 0962     24 hours
LV/ABC    0800 032 2577
Markerstudy     0344 874 0632
Mulsanne     0344 573 1229
NIG UK General Insurance     0345 246 5603
Oak     0845 230 3938     Monday to Friday 9am to 5pm
Oak     0844 472 2918     Out of hours
Palladium Insurance     01527 559 012     Monday to Friday 9am to 5pm
Palladium Insurance     0844 576 5835     Out of hours
Paragon (DAS Legal Expenses Ltd)     0370 050 0962
Policyfast     0845 155 6403
Prov Marmalade (Chaucer)     0800 072 2050
QBE     0808 100 8181
Sabre     0800 243 071


Suspected Gas Leaks should always be reported to the National Gas Emergency Helpline on 0800 111 999

If you have a motor claim and cannot contact your insurer, please call your motor legal expenses provider – ALPS on 0844 848 1200

For assistance with reporting a claim, please call Pearson Insurance Services on 01844 260936.

All the best


Sandra Bev and Phil Sigs - Pearson Insurance Services


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